Solve Problems Using Systems Thinking in the Workplace (KLplus CPE Course)

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Systems thinking allows you to understand how systems work, as well as your role in them. Systems thinking affords you the ability to see the interrelationships among all events, putting you in a better position to address problems.

Please Note: This course is provided by a third party and requires an extra step to obtain the CPE certificate. Upon completion of the course, download your course transcript and go to to request the certificate.

Learning Objectives:

Upon completion of this course, you will be able to:

  • Discover the key concepts covered in this course
  • Recognize characteristics of a system
  • Recognize what makes systems thinking different from traditional thinking
  • Recognize attributes of systems thinking
  • Identify the elements of systems thinking used to solve a complex problem
  • Identify the steps that can be used to solve a chronic problem
  • Knowledge Check: Solve Problems Using Systems Thinking in the Workplace

Estimated Course Duration: 20 minutes (0.5 CPE)

Delivery Method: Online Self-Study

Field of Study: Business Management and Organization

Program Level: Basic

Advance Preparation/Prerequisites: None


Complaint Resolution Policy/Refund Policy:

For more information regarding refund, complaint and program cancellation policies, please email us at



Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: