Accelerating RPA Maturity: Three Ways Consumer Products and Retail Companies Can Step Up Their Game
Only 12% of consumer products and retail businesses are in the “maturing and advanced” stage for robotic process automation (RPA). That figure is expected to more than double within the next two years, but that’s well behind the projections for other industries. Worse, our research suggests that in two years’ time, consumer products and retail companies will rank last in RPA maturity, compared to the other five industry groups in focus in our recent survey.
This article explains some of the reasons consumer products and retail companies struggle to move beyond the planning and implementing stage with RPA and offers some advice for escaping that inertia.
2019 Global RPA Survey