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Integrating Risk with Managing Operations

In this issue of Board Perspectives: Risk Oversight, we discuss key considerations when evaluating operational risks.
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Assessing Risk: An Operational Perspective

This issue of Board Perspectives: Risk Oversight discusses the appropriate risk assessment approach to take for operatio...

Managing Supply Chain Disruption Risk

Supply chain disruptions are a reminder that these trade-offs are not without risk. This issue of Board Perspectives: Ri...

Setting the 2012 Audit Committee Agenda for Non-Financial Services Companies

In this issue of The Bulletin, we provide observations for boards of directors and their audit committees to consider wh...
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Capitalizing on Sarbanes-Oxley Compliance to Build Supply Chain Advantage

This booklet, co-produced by Protiviti and APICS, details how the Sarbanes-Oxley Act (SOX) has a complementary impact on...
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Purchase Materials and Supplies: Purchase Orders RCM

This document outlines risks and controls common to the purchase order (PO) aspect of the “purchase materials and suppli...
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Manage Inventories RCM

This document outlines risks and controls common to the “manage inventories” process in a risk control matrix format.
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Select and Manage Suppliers RCM

This document outlines risks and controls common to the “select and manage suppliers” process in a risk control matrix (...
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Vendor Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s vendor management process and to...
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Warranty Processing Review Audit Work Program

The purpose of this audit work program is to review a company’s method of tracking and recording in-warranty repairs, ou...
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Sales Order Entry Questionnaire

This sample questionnaire is designed to document a review of the sales order entry process. This process focuses on evi...
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Supply Chain Risk Questionnaire

This sample questionnaire document offers several questions to consider when evaluating supply chain risk.
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Inventory Management Training Guide

This guide focuses on the inventory management process, including quick facts on inventory, policies and procedures for ...
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Target Costing and Profit Management Process Flow

This process flow sample provides steps for completing the target costing and profit management process at an automotive...
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Working Capital Management Questionnaire

There are three fundamental building blocks of effective cash management: working capital optimization, cash flow foreca...
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Vendor Review Audit Work Program

This sample provides steps for reviewing a company’s vendor management process.
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Physical Inventory Count Memo

This sample memo provides physical inventory instructions that a company can use to compare counted quantities to on-han...
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Close-the-Books Diagnostic Audit Report

This sample audit report can be used to measure and improve the close-the-books process for the accounting/finance funct...
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Manage Service Contracts: Monitoring Existing Contracts RCM

This document outlines risks and controls common to the “monitoring existing contracts” aspect of the “manage service co...
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