Integrating Risk with Managing Operations
In this issue of Board Perspectives: Risk Oversight, we discuss key considerations when evaluating operational risks.
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Assessing Risk: An Operational Perspective
This issue of Board Perspectives: Risk Oversight discusses the appropriate risk assessment approach to take for operatio...
Managing Supply Chain Disruption Risk
Supply chain disruptions are a reminder that these trade-offs are not without risk. This issue of Board Perspectives: Ri...
Setting the 2012 Audit Committee Agenda for Non-Financial Services Companies
In this issue of The Bulletin, we provide observations for boards of directors and their audit committees to consider wh...
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Capitalizing on Sarbanes-Oxley Compliance to Build Supply Chain Advantage
This booklet, co-produced by Protiviti and APICS, details how the Sarbanes-Oxley Act (SOX) has a complementary impact on...
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Purchase Materials and Supplies: Purchase Orders RCM
This document outlines risks and controls common to the purchase order (PO) aspect of the “purchase materials and suppli...
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Manage Inventories RCM
This document outlines risks and controls common to the “manage inventories” process in a risk control matrix format.
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Select and Manage Suppliers RCM
This document outlines risks and controls common to the “select and manage suppliers” process in a risk control matrix (...
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Inventory Management Questionnaire
The questions provided in this sample can be used to assess and identify gaps in your inventory management process.
Vendor Management Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s vendor management process and to...
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Warranty Processing Review Audit Work Program
The purpose of this audit work program is to review a company’s method of tracking and recording in-warranty repairs, ou...
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Customer Care and Order Fulfillment: Control Analysis and Segregation of Duties Audit Work Program
This work program evaluates the adequacy of internal controls in the customer order fulfillment and cash handling proces...
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Sales Order Entry Questionnaire
This sample questionnaire is designed to document a review of the sales order entry process. This process focuses on evi...
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Supply Chain Risk Questionnaire
This sample questionnaire document offers several questions to consider when evaluating supply chain risk.
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Inventory Management Training Guide
This guide focuses on the inventory management process, including quick facts on inventory, policies and procedures for ...
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Target Costing and Profit Management Process Flow
This process flow sample provides steps for completing the target costing and profit management process at an automotive...
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Working Capital Management Questionnaire
There are three fundamental building blocks of effective cash management: working capital optimization, cash flow foreca...
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Vendor Review Audit Work Program
This sample provides steps for reviewing a company’s vendor management process.
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Physical Inventory Count Memo
This sample memo provides physical inventory instructions that a company can use to compare counted quantities to on-han...
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Freight Management Audit Work Program
The purpose of this audit work program is to understand and evaluate the freight management process.
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Close-the-Books Diagnostic Audit Report
This sample audit report can be used to measure and improve the close-the-books process for the accounting/finance funct...
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Manage Service Contracts: Entering Contracts into the System RCM
This document outlines risks and controls common to the monitoring of existing contracts aspect of the “manage service c...
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Manage Service Contracts: Monitoring Existing Contracts RCM
This document outlines risks and controls common to the “monitoring existing contracts” aspect of the “manage service co...
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Purchase Materials and Supplies: Monitor Contract Spend RCM
This document outlines risks and controls common to monitoring contract spend during the “purchase materials and supplie...
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