Search results: 40 matching results

Internal Auditing Around the World: Volume 2

In this booklet, we detail the IA best practices, processes and strategies being employed at 14 successful companies.
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Internal Auditing Around the World: Volume 1

This booklet details the internal audit best practices, processes and strategies being employed at 13 leading multinatio...
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New Product Development Process Flow

This sample provides steps for the new product development process at a company.
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Staffing and Professional Services Risk Model

This staffing and professional services risk model focuses on risks that are inherent to the organization from the envir...
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Sales Contracts Policy

The purpose of this policy is to outline basic contract content and authorization requirements for sales contracts.
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Credit Risk Policy

This sample outlines a set of policies and procedures formalizing the credit risk management process.
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Duplicate Deductions Policy

This policy outlines a set of procedures for identifying and correcting duplicate deductions and/or rebate payments in a...
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Product Safety Review Audit Report

This audit report sample provides findings from a product safety review performed at a company.
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Customer Concerns Handling Policy

The purpose of this policy is to establish guidelines for resolving customer concerns and initiating the Customer Concer...
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Manage Labor-Management Relationships Audit Work Program

This sample work program provides a test plan for managing labor-management relationships.
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Signature and Authorization Policy

This tool contains three sample policies that establish standards and procedures for signature approval and authorizatio...
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Expedia Revolutionizes Global Travel With a Clear Eye on Cultural Accountability

Expedia, Inc. sprang from an idea at Microsoft that booking travel online would be nifty. Today, it is the world’s large...
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Top Risks for 2018: Consumer Products and Services Industry Group Results

This report charts and summarizes the top risks stated from executives in the consumer products and services industry in...
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Doing Things the Right Way at T-Mobile

For T-Mobile, the “right way” means solving customer pain points and making the customer experience easier, better, more...
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Conservas La Costeña: Differentiating a Commodity Business With Supply Chain Automation

La Costeña’s internal audit manager explains in this profile how the company has applied digital technology externally t...
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HEINEKEN International: Tapping a Long History of Innovation to Build a Digital Future

Innovation is very much at the heart of HEINEKEN’s business and important to its future success. “We integrate technolog...
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Digital Transformation Keeps Rising at Panera

In this profile, Panera Director of Internal Audit and Chief Auditor Peter Odman explains how his team finds new ways to...
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Executive Perspectives on Top Risks in 2019: Consumer Products and Services Industry Group Results

With ongoing industry disruption and many baby boomers retiring in the foreseeable future, consumer products and service...
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Companies Must Commit to Mastering the Basics to Strengthen Their Cybersecurity Posture

This article examines some of the reasons consumer products and services companies are still making slow progress in the...
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To Reduce CX Risk, Make CX a Strategic Priority

This article explores the ways organizations can ensure that they are listening to the voice of the customer (VoC) and d...
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Latest Payroll Rescue Aid for Airlines Compounds Compliance Workload

This article unpacks some of the complex requirements facing the airline industry with the passage of the American Rescu...
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