Accounts Receivable/Collections Audit Work Program

This tool contains two sample work programs that provide general steps organizations should use when facilitating an accounts receivable/collections audit.

Collecting customer payments—like sales—requires constant attention. The company that persists is the one that regularly collects payment. The situation is further compounded by a customer in financial distress. Under those circumstances, the company that reaches the customer before other creditors do is more likely to collect payment.