Enterprise Resilience

The following 221 items are listed by Content Data.
Performer Profiles

Ahold Delhaize: Remodelling Internal Audit While the Store Is Open

Ahold Delhaize Chief Audit Executive Dimitrich Stopetie shares how he has revamped his internal audit team to become a s...
Subscriber Content
Mon, Sep 19, 2022
Articles

Future of Sustainability and ESG Standards With Janine Guillot, Value Reporting Foundation CEO

Protiviti’s Bob Hirth and Value Reporting Foundation CEO Janine Guillot sat down to discuss the agenda of the ISSB and t...
Subscriber Content
Mon, Sep 19, 2022
Methodologies & Models

IT General Controls Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s IT general controls and to assis...
Subscriber Content
Mon, Sep 12, 2022
Newsletters

Finding Stability and Opportunity Amid Economic Uncertainty

This issue of Board Perspectives explains how directors and management can focus on the fundamentals during these intere...
Subscriber Content
Mon, Aug 29, 2022
Articles

Prospering in the New World of Supply Chain Risk Management

Here, we explore how boards should rethink their approach to strategic oversight and supply chain risks governance.
Subscriber Content
Mon, Aug 29, 2022
Methodologies & Models

Six Elements of Infrastructure for Data Analytics

This sample document includes the six elements of infrastructure for an organization's data analytics process.
Subscriber Content
Mon, Aug 29, 2022
Benchmarking Reports

Executive Perspectives on Top Risks in 2022 and 2031

This report provides insights about top risks for the short term — 2022 — and the long term — 2031 — from survey respond...
Subscriber Content
Mon, Aug 22, 2022
Performer Profiles

Standard Chartered: Creating an Organization That Is “Resilient by Design”

Standard Chartered Managing Director and Group Head of Audit Micky Bhansali explains how his team has progressed in its ...
Subscriber Content
Mon, Aug 22, 2022
Articles

Australian Mayors Map Out a Post-COVID Plan for the Future of Their Cities

Four Australian mayors discuss emerging from COVID-19, lessons learned and how their cities could forever be impacted.
Subscriber Content
Mon, Aug 8, 2022
Protiviti Booklets

Internal Auditing Around the World: Volume 18

The new edition of Internal Auditing Around the World addresses how internal audit functions are using the pandemic expe...
Subscriber Content
Mon, Aug 1, 2022
Methodologies & Models

IT Governance Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s IT governance and to assist its ...
Subscriber Content
Mon, Aug 1, 2022
Audit Programs

Executive Compensation Audit Work Program

With this tool, you get two sample work programs that provide general steps and questions organizations can use during a...
Subscriber Content
Mon, Jul 25, 2022
Articles

Skyscrapers Circa 2030: What's Their Place in the Future City?

Here, we discuss the future of cities in 2030 and explore how skyscrapers are an important part of the conversation.
Subscriber Content
Mon, Jul 18, 2022
Newsletters

Three Keys for CEOs: Relevance, Culture and Alignment

This issue of Board Perspectives explains three ways boards can be supportive in this era of unprecedented change.
Subscriber Content
Mon, Jul 11, 2022
Methodologies & Models

Corporate Actions Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s corporate actions process and to...
Subscriber Content
Mon, Jul 4, 2022
Newsletters

Ensuring Technology Fluency in the Boardroom

In this issue of Board Perspectives, we provide six ways boards can ensure technology fluency and be technology-engaged.
Subscriber Content
Mon, Jul 4, 2022
Methodologies & Models

Incident Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s incident management process and ...
Subscriber Content
Mon, Jun 27, 2022
Performer Profiles

Saudi Telecom Company: Instilling a Business Resilience Mindset

Saudi Telecom Company Group Chief Audit Executive Abdullah Alanizi shares how his team has enhanced the company’s value ...
Subscriber Content
Mon, Jun 20, 2022
Articles

Protiviti's Claire Gotham and Tyler Chase on Powering the City of the Future

As IoT grows exponentially, data platforms will become more important in ensuring that the energy needed to run a city i...
Subscriber Content
Mon, Jun 6, 2022
Articles

Flying Taxis and Digital Twin Cities

Petra Hurtado, research director at American Planning Association (APA), sat down with Protiviti to discuss where she se...
Subscriber Content
Mon, May 30, 2022
Benchmarking Reports

2022 Internal Audit Capabilities and Needs Survey

The results of our latest Next-Generation Internal Audit Survey reveal that two out of three internal audit functions wo...
Subscriber Content
Mon, May 23, 2022
Performer Profiles

Masonite International Corporation: Opening Doors to the Possibilities of Resilience

Masonite Vice President and Chief Audit Executive Katie Shellabarger explains how her team’s focus on business resilienc...
Subscriber Content
Mon, May 23, 2022
Methodologies & Models

Business Continuity Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s business continuity management p...
Subscriber Content
Mon, May 16, 2022
Checklists & Questionnaires

IT Change Management Process Questionnaire

Use the questions included in this tool to ensure that all changes to IT resources and infrastructure configurations are...
Subscriber Content
Mon, Mar 21, 2022
Checklists & Questionnaires

Inventory Management Questionnaire

The questions provided in this sample can be used to assess and identify gaps in your inventory management process.
Subscriber Content
Mon, Mar 14, 2022
Performer Profiles

TrueBlue Inc.: Focusing on Customer Service to Increase Versatility and Flexibility to Help Stay Resilient

TrueBlue Vice President of Internal Audit Angela Trelevin shares how her team has delivered a high level of employee eng...
Subscriber Content
Mon, Mar 14, 2022
Newsletters

The Buffett Newspaper Test: What It Means and Why It Is Important

This issue of Board Perspectives explores how boards can focus employees on what the company stands for and reinforce ex...
Subscriber Content
Mon, Mar 7, 2022
Methodologies & Models

Contract Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s contract management process and ...
Subscriber Content
Mon, Feb 28, 2022
Performer Profiles

Knowles Corporation: Tuning in Closely to Stakeholder Feedback

In this profile, Simon Ong, chief audit executive at Knowles Corporation, explains how his team’s collaborative approach...
Subscriber Content
Mon, Feb 28, 2022
Methodologies & Models

Change Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s change management process and to...
Subscriber Content
Mon, Feb 21, 2022
Performer Profiles

Inchcape plc: Finding Reward in Resilience – Internal Audit as a Beacon for the Future

In this profile, Inchcape’s Group Head of Internal Audit Joanna Sheppard shares how her team’s overarching view of the o...
Subscriber Content
Mon, Dec 20, 2021
Newsletters

Is Your Company Part of the Energy Revolution?

This issue of Board Perspectives explains how non-energy company boards can better prepare for the energy revolution.
Subscriber Content
Mon, Dec 20, 2021
Performer Profiles

Grupo Bepensa: Revolutionizing the Audit Process to Amplify Business Resilience

In this profile, Bepensa Audit Director Javier Humberto Cámara Cabrera explains how his team has applied specialized exp...
Subscriber Content
Mon, Dec 6, 2021
Newsletters

The World Is a Zoo: Framing Risks in the Boardroom

This issue of Board Perspectives identifies six key takeaways from a National Association of Corporate Directors (NACD) ...
Subscriber Content
Mon, Dec 6, 2021
Performer Profiles

GlobalFoundries: A “Laser Focus” on Strengthening Business Resilience

In this profile, Cary Haggard, chief audit executive at GlobalFoundries, explains how his team has enhanced organization...
Subscriber Content
Mon, Nov 29, 2021
Performer Profiles

FIS: Leveraging the Power of Emerging Technology for Greater Assurance

In this profile, FIS Chief Audit Executive John Eagle shares how his team utilizes advanced technology to focus on ongoi...
Subscriber Content
Mon, Nov 8, 2021
Benchmarking Reports

2021 Finance Trends Survey Report

Protiviti’s latest Global Finance Trends Report highlights how CFOs are shaping cybersecurity, long-term talent strategi...
Subscriber Content
Mon, Oct 25, 2021
Performer Profiles

DBS Bank: Using Data to Highlight Risks, Increase Resilience and Usher in the Future of Audit

In this profile, Derrick Goh, managing director and head of group audit at DBS, describes how data has helped his team b...
Subscriber Content
Mon, Oct 18, 2021
Newsletters

Ransomware: Preventing an Attack and Responding to and Recovering From an Attack

This issue of The Bulletin focuses on the six components of cyber resilience and provides countermeasures businesses can...
Subscriber Content
Mon, Oct 18, 2021
Guides

Risk Assessment Guide

This tool contains two guides that can be used by auditors to understand and improve their risk assessment process.
Subscriber Content
Mon, Oct 18, 2021
Policies & Procedures

Account Reconciliation Policy

This tool contains multiple sample policies that establish procedures and guidelines organizations can use during their ...
Subscriber Content
Mon, Sep 27, 2021
Performer Profiles

Unum Group: Pivoting to Respond to Change While Positioning for the Future

In this profile, Unum Senior Vice President of Internal Audit Miles Archer explains how his team has navigated pandemic-...
Subscriber Content
Mon, Sep 27, 2021
Policies & Procedures

Data Backup and Retention Policy

This tool contains three sample policies that highlight guidelines and procedures common to recognizing and retaining da...
Subscriber Content
Mon, Sep 20, 2021
Articles

Resilience and the Workforce Are Key Concerns in 2021 and Over the Next Decade, According to Protiviti-NC State Global Survey

Here, we highlight the results of our ninth annual risk survey and illustrate the top 10 risks for 2021 and 2030 in orde...
Subscriber Content
Mon, Sep 20, 2021
Performer Profiles

Centene Corporation: Resilience Stems From the Resolve to Help Others

Matt Snyder, senior vice president of internal audit, compliance and risk management at Centene, explains how his team’s...
Subscriber Content
Mon, Sep 13, 2021
Benchmarking Tools

Enterprise Security Key Performance Indicators (KPIs)

The purpose of this tool is to encourage dialog and help an organization assess the state of its network security. Areas...
Subscriber Content
Mon, Sep 6, 2021
Articles

Recharging Your Agile Transformation

This article, part five in a five-part series, explores how to determine preparedness for an agile transformation and ho...
Subscriber Content
Mon, Sep 6, 2021
Newsletters

Lessons From the Pandemic: Crisis as a Catalyst for Innovation

This issue of Board Perspectives recaps a discussion from a recent NACD event on the significance of agility as an impor...
Subscriber Content
Mon, Aug 30, 2021
Regulatory Updates

Leveling the Playing Field for Third-Party Risk Management Requirements

In this Flash Report, we summarize the opportunities and key takeaways around third-party risk management lifecycle cons...
Subscriber Content
Mon, Aug 23, 2021
Performer Profiles

Booking Holdings: Navigating a Global Crisis With a Resilience Mindset

In this profile, Booking Holdings Senior Vice President and Chief Audit Officer Marco Rozenberg describes his team’s int...
Subscriber Content
Mon, Aug 16, 2021
Benchmarking Tools

Business Continuity Management Leading Practices

Organizations can use the leading practices outlined in this tool to measure and improve the business continuity managem...
Subscriber Content
Mon, Aug 16, 2021
Articles

Realities of Crisis, Regulatory Landscape Call for Re-Imagining Resilience and Curbing Complacency

Here, we discuss several critical factors for financial services organizations to consider with regard to their future o...
Subscriber Content
Mon, Aug 9, 2021
Newsletters

Reimagining the Future Workplace: Ask the Right Questions to Move Forward

This issue of Board Perspectives poses 10 questions boards should ask themselves and management about the evolving workp...
Subscriber Content
Mon, Aug 9, 2021
Articles

Program Management as a Service — Transforming the PMO Through a Scalable Service Model

In this article, we illustrate why organizations should use a PMaaS solution to execute and transform all critical areas...
Subscriber Content
Mon, Aug 2, 2021
Articles

Business Continuity Programs: Beware of Complacency

Protiviti Managing Director Matthew Watson outlines the looming danger of post-COVID complacency.
Subscriber Content
Mon, Jul 26, 2021
Protiviti Booklets

Internal Auditing Around the World: Volume 17

The new edition of Internal Auditing Around the World addresses how internal audit functions have become more adaptable ...
Subscriber Content
Mon, Jul 26, 2021
Articles

Managing Connected Devices in Today’s Evolving Business Environment

A look at how a managed service approach, developed in conjunction with IT, can be used to maintain an entire device lif...
Subscriber Content
Mon, Jul 26, 2021
Articles

New Survey Reveals Four Habits of Highly Resilient CFOs

Learn the four habits that CFOs should ingrain into their jobs, based on the top finance challenges and areas of focus r...
Subscriber Content
Mon, Jul 19, 2021
Articles

Seven Key Factors to a Successful PMO Transformation

Protiviti’s Joe Breithaupt and James Eick discuss the drivers behind PMO evolution and identify what factors a PMO must ...
Subscriber Content
Mon, Jul 19, 2021
Charters

Business Continuity Program Charter

This sample establishes guidelines for developing a business continuity program charter.
Subscriber Content
Mon, Jul 5, 2021
Articles

How Firms Can Tackle Technology Risk Blind Spots to Build Resilience

Protiviti’s Ewen Ferguson and Hirun Tantirigama identify common critical technology risks and illustrate what organizati...
Subscriber Content
Mon, Jul 5, 2021
Charters

IT Change Advisory Board Charter

This sample provides key roles and responsibilities for creating an IT change advisory board charter.
Subscriber Content
Mon, Jul 5, 2021
Articles

The Three C’s of a Quality Cloud Audit

This article outlines Protiviti's comprehensive cloud audit approach, which is based on leading practices and frameworks...
Subscriber Content
Mon, Jul 5, 2021
Guides

Data Analytics and Audit Coverage Guide

This document includes two sample guides that can be used for understanding and leveraging an organization’s data analyt...
Subscriber Content
Mon, Jun 28, 2021
Charters

Emergency Executive Committee Charter

This sample provides guidelines and responsibilities for creating an emergency executive committee charter (EEC).
Subscriber Content
Mon, Jun 28, 2021
Benchmarking Reports

2020 Finance Trends Survey Report: The Transformation of Transactional Work

When comparing the findings of our latest global survey of finance trends to the results of prior years, one of the most...
Subscriber Content
Mon, Jun 21, 2021
Articles

From Unprecedented Disruption, an Optimistic Vision for the Future

Protiviti’s Brian Christensen takes a look at audit's next chapter, underscored by the insights shared by audit leaders ...
Subscriber Content
Mon, Jun 21, 2021
Articles

Gone Phishing: Elaborate Scams Are on the Rise, Are You Smart Enough to Recognize Them?

Protiviti Managing Director Michael Lyons shares a personal experience with, and an in-depth analysis of, a sophisticate...
Subscriber Content
Mon, Jun 21, 2021
Newsletters

Quantum Computing: Why the Board Should Care

This issue of Board Perspectives summarizes why quantum computing offers companies a powerful value proposition for solv...
Subscriber Content
Mon, Jun 21, 2021
Articles

As Tech CFOs Escalate Return-to-Office Strategies, Opportunities to Innovate Abound

Here, we outline what the technology industry is doing to execute a safe and smooth return to the workplace.
Subscriber Content
Mon, Jun 14, 2021
Regulatory Updates

President Biden Executive Order to Strengthen U.S. Cybersecurity

Read this Flash Report to understand the executive order's key provisions and what it may mean for your organization in ...
Subscriber Content
Mon, Jun 14, 2021
Newsletters

Board Effectiveness: The Fed’s Guidance Speaks to Resiliency

In this issue of Board Perspectives, we discuss the significance of the Federal Reserve Board’s recently released guidan...
Subscriber Content
Mon, Jun 7, 2021
Articles

High Stakes: Evolving Trade Rules Require Solid Third-Party Risk Management

Protiviti's Bernie Donachie and Kyle Appell offer third-party risk management advice to organizations selecting offshore...
Subscriber Content
Mon, Jun 7, 2021
Benchmarking Tools

Affiliations Risk Key Performance Indicators (KPIs)

This benchmarking tool lists business risks related to affiliations, shares management practices and performance measure...
Subscriber Content
Mon, May 31, 2021
Articles

Pandemic-Driven Issues Complicating Tech CFOs’ 2021 Spending Decisions

A look at how chief financial officers can find creative ways in their budgets to keep employees happy and productive.
Subscriber Content
Mon, May 31, 2021
Articles

Insights from COVID-19 References in CAMs

Audit Analytics analyzes the pandemic’s significant impact on public company reports, including appearing in CAMs commun...
Subscriber Content
Mon, May 24, 2021
Articles

2021 Offers U.S. Oil and Gas Firms Challenges Laced With Opportunities

Based on the state of the industry at the start of 2021, Protiviti Managing Director Tyler Chase outlines challenges — a...
Subscriber Content
Mon, May 10, 2021
Performer Profiles

Zurich Insurance Company Ltd: The Leading Edge of Internal Audit Transformation

In this profile, Zurich Head of Group Audit Martin Struder summarizes the key drivers of his internal audit team’s trans...
Subscriber Content
Mon, May 10, 2021
Benchmarking Tools

Channel Effectiveness Risk Key Performance Indicators (KPIs)

This tool highlights key performance indicators and questions organizations should address when measuring channel effect...
Subscriber Content
Mon, Apr 26, 2021
Performer Profiles

Microsoft Corporation: Leading With What’s Next in Agile Auditing

In this profile, Michael Williams, group IT audit program manager at Microsoft, explains how his team has leveraged agil...
Subscriber Content
Mon, Apr 26, 2021
Articles

Ongoing Risks of Government Lending Programs

This article summarizes key government lending program risk implications and highlights five proactive steps lenders can...
Subscriber Content
Mon, Apr 26, 2021
Articles

Understanding Spend Is Key to Building Business Resilience in the New Normal

This article identifies six areas where spend analysis can deliver critical inputs to reduce risk and increase resilienc...
Subscriber Content
Mon, Apr 26, 2021
Benchmarking Reports

Executive Perspectives on Top Risks in 2021 and 2030

This report contains results from our ninth annual risk survey of directors and executives worldwide to obtain their vie...
Subscriber Content
Mon, Apr 19, 2021
Benchmarking Tools

Manage Improvement and Change Key Performance Indicators (KPIs)

This tool features key performance indicators an organization should use to manage enterprisewide change and improvement...
Subscriber Content
Mon, Apr 19, 2021
Benchmarking Tools

Manage Inventories Key Performance Indicators (KPIs)

This tool contains leading practices an organization can use to evaluate and manage its inventory process.
Subscriber Content
Mon, Apr 19, 2021
Articles

Architecting Your Cloud Infrastructure for Failure (and Resilience)

This article notes five keys to architecting for failure that firms should consider to meet the evolving threat and regu...
Subscriber Content
Mon, Apr 5, 2021
Articles

Post-Pandemic Real Estate Strategies: It Pays to Be Nimble

This article offers several work-from-home strategies organizations can use to remain agile in a post-COVID world.
Subscriber Content
Mon, Apr 5, 2021
Articles

Persevering and Prospering in the Time of COVID-19: Accounts Payable

In this article, we share three examples of how Protiviti’s managed business services teams recently overcame significan...
Subscriber Content
Mon, Mar 29, 2021
Benchmarking Tools

Accounts Payable Process Key Performance Indicators (KPIs)

This tool includes key performance indicators an organization should use to measure and improve its accounts payable pro...
Subscriber Content
Mon, Mar 22, 2021
Articles

Beyond Supply Chain Stopgaps: How Strategic Sourcing Can Drive Resilience in Today’s Market

This article defines strategic sourcing and identifies six detailed steps management can take to maintain a resilient pr...
Subscriber Content
Mon, Mar 22, 2021
Articles

The Critical Importance of Employee Well-Being in the Time of COVID-19

In this article, we offer some ideas for organizations looking to ensure the physical, emotional and social health of em...
Subscriber Content
Mon, Mar 22, 2021
Benchmarking Tools

Sourcing Risk Key Performance Indicators (KPIs)

This tool contains leading practices and questions organizations should consider when evaluating outsourcing risks.
Subscriber Content
Mon, Mar 15, 2021
Benchmarking Tools

Develop Public Relations Program Key Performance Indicators (KPIs)

This tool contains leading practices and key performance indicators companies should consider when creating their public...
Subscriber Content
Mon, Mar 8, 2021
Articles

Fintechs and Regulatory Compliance — A Happily Ever After?

Protiviti’s Owen Strijland shares his insights on how fintechs can overcome the AML challenges related to becoming PSD2-...
Subscriber Content
Mon, Mar 8, 2021
Benchmarking Tools

Measure Organizational Performance Key Performance Indicators (KPIs)

This tool includes key performance indicators and questions organizations should consider when evaluating their performa...
Subscriber Content
Mon, Mar 8, 2021
Newsletters

The Top Risks in 2021: A Global Perspective

This issue of Board Perspectives shares some of the key takeaways from the 2021 Executive Perspectives on Top Risks surv...
Subscriber Content
Mon, Mar 8, 2021
Articles

Automating Revenue — Healthcare Revenue Cycle Quick Wins Amid COVID-19

This article explores the benefits of automation and identifies opportunities healthcare organizations can use to improv...
Subscriber Content
Mon, Mar 1, 2021
Newsletters

Unleash the Power of Adhocracy in the Face of Emerging Risks

This issue of Board Perspectives offers six suggestions from an NACD report outlining how management can foster a risk-s...
Subscriber Content
Mon, Mar 1, 2021
Articles

Effective Third-Party Risk Management During COVID-19 and Beyond

Protiviti Managing Directors Paul Kooney and Brian Kostek explain why companies should embrace innovative third-party ri...
Subscriber Content
Mon, Feb 22, 2021
Policies & Procedures

IT Change Management Policy

This document contains multiple sample policies that provide an overview of procedures organizations should perform duri...
Subscriber Content
Mon, Feb 22, 2021
Newsletters

Setting Sights on Digital Transformation and Innovation

This issue of Board Perspectives spotlights an NACD Master Class discussion about how boards and their companies can bes...
Subscriber Content
Mon, Feb 22, 2021
Articles

Beyond Business Continuity Management: Building Resilience for Extreme but Plausible Events in a Post-COVID-19 World

Protiviti's Douglas Wilbert and Dugan Krwawicz discuss ways organizations can build resilience in a changing risk enviro...
Subscriber Content
Mon, Feb 15, 2021
Newsletters

Dispel the Myth of ‘‘Fit’’: Improve Diversity on Your Board

In this issue of Board Perspectives, we provide six suggestions for making demonstrable progress in improving diversity ...
Subscriber Content
Mon, Feb 15, 2021
Articles

Getting to Resilient: Re-Imagining Crisis Management and Business Continuity Planning in a New Reality

This article provides an overview of operational resilience and identifies key concepts organizations should consider wh...
Subscriber Content
Mon, Feb 15, 2021
Articles

Persevering and Prospering in the Time of COVID-19: Keep Accounts Receivable Turning

This article offers several approaches finance leaders can use to manage the billing and collections issues they are fac...
Subscriber Content
Mon, Feb 8, 2021
Articles

Harnessing Intelligent Automation to Increase Resilience

This article explains how intelligent process automation (IPA) can help companies manage costs and increase resilience f...
Subscriber Content
Mon, Feb 1, 2021
Benchmarking Reports

2021 IT Audit Benchmarking Survey

Cybersecurity, privacy, data and resilience dominate the top technology challenges for organizations, according to the a...
Subscriber Content
Mon, Jan 25, 2021
Benchmarking Reports

2020 Finance Trends Survey Report: Technology, Media and Telecommunications Industry Group Results

This report illustrates the top risks TMT organizations should keep in mind throughout 2021, according to the results of...
Subscriber Content
Mon, Jan 18, 2021
Benchmarking Tools

Warehouse and Storage Key Performance Indicators (KPIs)

This tool outlines leading practices and key performance indicators for the warehouse and storage process.
Subscriber Content
Mon, Jan 18, 2021
Articles

Assessing Risk in Dynamic Times: Challenge Brings Opportunity to Internal Audit

This article summarizes what businesses and auditors need to plan for right now, as well as ‘‘next’’ and ‘‘eventually.’’
Subscriber Content
Mon, Dec 21, 2020
Articles

For Financial Industry, Post-Pandemic Resilience Building Should Focus Equally on Operational Successes and Failures

This article offers key strategies finance firms must consider when returning employees to the workplace and identifies ...
Subscriber Content
Mon, Dec 21, 2020
Newsletters

Operational Resilience Gets a Makeover in the ‘‘New Normal’’

This issue of Board Perspectives discusses the board’s role in overseeing operational resilience in the post-pandemic wo...
Subscriber Content
Mon, Dec 21, 2020
Guides

Business Continuity Planning Guide

This tool features two sample guides that can be used for implementing and maintaining an organization’s business contin...
Subscriber Content
Mon, Dec 14, 2020
Articles

Lessons Learned from COVID-19: A Discussion for Board Members

This article outlines the remaining questions from Protiviti’s webinar discussion about ways board members can adjust to...
Subscriber Content
Mon, Dec 14, 2020
Newsletters

Setting the 2021 Audit Committee Agenda

In this issue of The Bulletin, Protiviti suggests eight 2021 audit committee agenda issues and offers questions for audi...
Subscriber Content
Mon, Dec 14, 2020
Articles

Transparency, Empathy, Consistency, Frequency – Keys to Crisis Communications

This article recaps key takeaways from a Protiviti webinar discussion, focusing on best practices for communicating with...
Subscriber Content
Mon, Dec 14, 2020
Articles

Process Analytics Provides Edge in Coping With Pandemic-Stricken Supply Chains

This article highlights key strategies and tactics companies should employ both now and in the future as they look towar...
Subscriber Content
Mon, Nov 30, 2020
Articles

Re-Entry Considerations for Finance as Companies Begin to Re-Open

This article determines what measures the financial services industry must take to identify and operationalize process i...
Subscriber Content
Mon, Nov 30, 2020
Benchmarking Reports

2020 Finance Trends Survey Report

Protiviti’s latest Global Finance Trends Survey Report highlights how CFOs are committed to ongoing finance transformati...
Subscriber Content
Mon, Nov 16, 2020
Articles

New SOX Survey: COVID-19 Environment Further Drives Need for Greater Automation and Technology Adoption for Compliance Processes

This article outlines some of the most significant results from Protiviti’s 2020 Sarbanes-Oxley Compliance Survey, which...
Subscriber Content
Mon, Nov 16, 2020
Articles

A Recovery Pathway for Healthcare Organizations

In this article, we explore the global pandemic’s effect on the healthcare industry and outline five critical areas heal...
Subscriber Content
Mon, Nov 9, 2020
Articles

PPP Loan Forgiveness, Part 2

Here, we provide a breakdown of two interim final rules on the Paycheck Protection Program (PPP) loan forgiveness requir...
Subscriber Content
Mon, Nov 9, 2020
Articles

COVID-19 Crisis Highlights the Value of Agile Auditing

Why Agile auditing will continue to be the best way forward for internal audit as organizations adjust to a post-COVID w...
Subscriber Content
Mon, Nov 2, 2020
Articles

Going Back to the Office: Determining Key Personnel Risk in a New Reality

This article explores the topic of key personnel risk and gives management several back-to-office factors to consider.
Subscriber Content
Mon, Oct 19, 2020
Articles

Treasury Department Weighs in on Contentious BI Claims Dispute

This article explains what’s on the horizon for insurers reeling from the pandemic.
Subscriber Content
Mon, Oct 19, 2020
Audit Reports

Business Continuity Management Audit Report

This tool contains two sample audit reports that can be used to assess an organization’s business continuity management ...
Subscriber Content
Mon, Oct 12, 2020
Articles

Opportunities Abound in Pandemic Re-Emergence Planning

This article uncovers what opportunities are available to organizations looking for ways to re-emerge from the pandemic ...
Subscriber Content
Mon, Oct 12, 2020
Articles

So You Had a Plan…Resetting the Technology Portfolio to Align With the Re-Emergence Strategy

This article describes the challenges of the new economy and offers steps the PMO should take to create a technology por...
Subscriber Content
Mon, Oct 12, 2020
Articles

Strategies for Reducing Retail Shrink During Challenging Times

This white paper discusses the major types and causes of retail shrink, along with best practices and emerging trends in...
Subscriber Content
Mon, Oct 12, 2020
Articles

A Finance Labor Model Tailor-Made for Navigating Crises

This article details the challenges finance leaders have faced during COVID-19 and explains what makes a managed service...
Subscriber Content
Mon, Oct 5, 2020
Articles

Managing and Mitigating Credit Risks and Losses Through the Crisis and Beyond

This article describes the impact of COVID-19 on the financial services industry and outlines steps lenders should take ...
Subscriber Content
Mon, Oct 5, 2020
Articles

Paycheck Protection Program: A Good Idea Going Bad?

This article uncovers the issues with the PPP’s forgiveness requirements and provides lessons learned small businesses s...
Subscriber Content
Mon, Oct 5, 2020
Policies & Procedures

Accounts Payable Policy

This tool contains four sample policies that outline procedures for documenting, recording and issuing payments for a co...
Subscriber Content
Mon, Sep 28, 2020
Articles

The Pandemic Crisis Draws Sharp Contrast Between Digital Leaders and the Rest

This article reviews leadership teams’ responses to the global pandemic and provides steps digital beginners should take...
Subscriber Content
Mon, Sep 28, 2020
Articles

The Future of Privacy Regulations: Coping With a Complex and Evolving Landscape

This article explains what companies can expect from privacy regulations and how to go about creating a data privacy pro...
Subscriber Content
Mon, Sep 21, 2020
Articles

Leading Remote Teams in Times of Uncertainty

This article provides a checklist with leading practices and tips for organizations looking to develop more effective re...
Subscriber Content
Mon, Sep 14, 2020
Articles

Operational Resilience: Measuring Impact Tolerance the FAIR Way

This article explains how the Factor Analysis of Information Risk (FAIR) methodology can help organizations determine wh...
Subscriber Content
Mon, Sep 14, 2020
Protiviti Booklets

A Guide to Business Continuity Management – Top 15 Frequently Asked Questions (July 2020)

Organizations have many questions about business continuity management (BCM), and in response, Protiviti has developed t...
Subscriber Content
Mon, Sep 7, 2020
Articles

Hackathon to Save Small Business

Learn what was discussed during an Alliance for Innovative Regulation (AIR) hackathon to save small business that Protiv...
Subscriber Content
Mon, Sep 7, 2020
Articles

COVID-19 Impacts on Accounting, Reporting and Internal Controls

This article discusses key accounting and audit impacts and practices finance leaders should consider as they respond to...
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Mon, Aug 31, 2020
Articles

Working Together: Bank Regulators Encourage Flexibility and Offer the Same During COVID-19 Pandemic

This article explains what a joint statement recently issued by the regulatory agencies means for financial institutions...
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Mon, Aug 31, 2020
Checklists & Questionnaires

SWOT Analysis Questionnaire

This tool contains two sample documents that provide questions organizations should consider when analyzing their streng...
Subscriber Content
Mon, Aug 10, 2020
Memos

Data Governance Audit Scoping Memo

This sample memo serves as a report of an internal audit function’s high-level assessment of the company’s data governan...
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Mon, Jun 1, 2020
Articles

Decade of Data: Trends in Audit Fees Across Europe

In this article, Audit Analytics examines 10 years of annual audit and non-audit fee trends of companies listed on regul...
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Mon, Jun 1, 2020
Articles

Section 1135 Waivers: “Patients Over Paperwork” Does Not Mean NO Paperwork

This article summarizes the "Patients Over Paperwork" initiative and identifies six key actions that can be taken to hel...
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Mon, Jun 1, 2020
Articles

The 2020 Audit Committee Agenda: Asking the Right Questions

This article discusses seven key questions audit committees should consider for enhancing the context of their risk over...
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Mon, Jun 1, 2020
Articles

After the Virus: Reassessing and Future-Proofing Your Business From a Customer Experience Perspective

This article describes a plan for enhancing customer-focused strategies and identifies six key actions companies can tak...
Subscriber Content
Mon, May 25, 2020
Audit Programs

IT General Controls Audit Work Program

This tool contains three sample work programs that provide general steps an organization should consider when evaluating...
Subscriber Content
Mon, May 25, 2020
Articles

SOX Risk Assessment in the Time of COVID-19

This article discusses six key considerations a company should take when performing its Sarbanes-Oxley (SOX) risk assess...
Subscriber Content
Mon, May 25, 2020
Policies & Procedures

Contingent Liabilities Policy

This document contains two sample policies that provide guidelines and procedures for recognizing and disclosing an orga...
Subscriber Content
Mon, May 18, 2020
Guides

Data Governance Guide

This tool can be used as a guide for understanding and reviewing the essential components of an organization’s data gove...
Subscriber Content
Mon, May 18, 2020
Audit Programs

IT Vendor Management Audit Work Program

This vendor management audit program provides general steps organizations should take when conducting an IT vendor manag...
Subscriber Content
Mon, May 18, 2020
Audit Programs

Remote Site Visit Audit Work Program

This sample contains two work programs that provide general steps organizations can use during a remote site audit.
Subscriber Content
Mon, May 18, 2020
Articles

SOC Reports: Anticipating Challenges Can Help Minimize Disruption of SOX Compliance Programs

This article outlines a list of practical steps that companies can take to get ahead of the delay in SOC reports from se...
Subscriber Content
Mon, May 18, 2020
Policies & Procedures

Acquisition Policy

This tool contains two sample policies that detail the acquisitions/new business developments process for an organizatio...
Subscriber Content
Mon, May 11, 2020
Audit Programs

Application Controls Audit Work Program

This tool contains two sample work programs that provide general steps organizations should take when auditing financial...
Subscriber Content
Mon, May 11, 2020
Articles

Audit Fees of the S&P 500

In this article, Audit Analytics takes a closer look at what audit fees look like across different industries within 500...
Subscriber Content
Mon, May 11, 2020
Checklists & Questionnaires

Executive Sponsorship Change Management Questionnaire

This tool outlines questions to consider for effectively managing all essential elements of organizational change in an ...
Subscriber Content
Mon, May 11, 2020
Policies & Procedures

Accrued Liabilities Policy

This tool contains two sample policies that establish processes where the accrual processes ensure that all expenses rel...
Subscriber Content
Mon, May 4, 2020
Policies & Procedures

Allowance for Doubtful Accounts Policy

This tool contains two sample policies that establish processes organizations can use for ensuring that uniform accounti...
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Mon, May 4, 2020
Checklists & Questionnaires

Business Process Re-Engineering Questionnaire

This tool outlines questions to consider for measuring and restructuring organizations’ business processes.
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Mon, May 4, 2020
Checklists & Questionnaires

Enterprise Risk Management (ERM) Integration Strategy Questionnaire

This tool provides questions organizations should consider when implementing an enterprise risk management (ERM) strateg...
Subscriber Content
Mon, May 4, 2020
Audit Programs

Returned Checks Audit Work Program

This sample audit program provides general steps organizations should follow when reviewing returned checks.
Subscriber Content
Mon, May 4, 2020
Policies & Procedures

Accounts Receivable Policy

This tool contains two accounts receivable policies that establish procedures organizations should take for ensuring con...
Subscriber Content
Mon, Apr 27, 2020
Newsletters

COVID-19’s Workplace Disruption: A Test of Board Resiliency

This issue of Board Perspectives: Risk Oversight provides 10 suggestions for board members to consider as CEOs and organ...
Subscriber Content
Mon, Apr 27, 2020
Checklists & Questionnaires

Outsourcing, Alliances and Joint Ventures Risk Questionnaire

This tool highlights questions to consider for understanding and assessing an organization’s outsourcing, alliances and ...
Subscriber Content
Mon, Apr 27, 2020
Policies & Procedures

Acceptable Use Policy

This tool contains two sample policies that establish standards and procedures organizations should follow for governing...
Subscriber Content
Mon, Apr 20, 2020
Articles

BlackRock’s Larry Fink Draws Another Line in the Sand — The Message Is Getting Clearer

This article covers important points from Protiviti’s recent Flash Report on BlackRock Chairman and CEO Larry Fink's mos...
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Mon, Apr 13, 2020
Articles

RPA Deployments Remain Untapped Opportunities for Oil and Gas Companies

This article provides some insight on why it’s time for energy and utilities firms to consider kicking their robotic pro...
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Mon, Apr 13, 2020
Newsletters

Operational Resiliency and the Role of the Board

This issue of Board Perspectives covers some of the important points and key takeaways discussed during Protiviti’s meet...
Subscriber Content
Mon, Apr 6, 2020
Checklists & Questionnaires

Change Recognition Process Questionnaire

This tool outlines questions organizations should consider when implementing a robust change recognition process.
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Mon, Mar 23, 2020
Audit Programs

Inventory Audit Work Program

This document outlines three sample work programs that provide general steps organizations can use during an inventory a...
Subscriber Content
Mon, Mar 23, 2020
Guides

Capital Project Management Risks Guide

This document can be used as a guide to mitigating risks common to an organization’s capital project management process.
Subscriber Content
Mon, Feb 10, 2020
Policies & Procedures

Inventory Policy

This inventory policy contains two samples that outline guidelines and accounting policies associated with an organizati...
Subscriber Content
Mon, Feb 10, 2020
Methodologies & Models

Capability Maturity Model (CMM)

The capability maturity model can be used to measure the maturity of an organization’s improved performance and to assis...
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Mon, Feb 3, 2020
Methodologies & Models

Project Management Methodology

This sample document can be used as a guide for understanding and reviewing an organization’s project management process...
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Mon, Jan 13, 2020
Methodologies & Models

Business Continuity Management Methodology

This tool highlights seven phases of the business continuity management methodology, describing its benefits and the Pro...
Subscriber Content
Mon, Nov 11, 2019
Risk & Control Matrices - RCMs

Purchase Materials and Supplies: Monitor Contract Spend RCM

This document outlines risks and controls common to monitoring contract spend during the “purchase materials and supplie...
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Mon, Sep 23, 2019
Risk & Control Matrices - RCMs

Manage Service Contracts: Monitoring Existing Contracts RCM

This document outlines risks and controls common to the “monitoring existing contracts” aspect of the “manage service co...
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Mon, Sep 9, 2019
Risk & Control Matrices - RCMs

Manage Service Contracts: Entering Contracts into the System RCM

This document outlines risks and controls common to the monitoring of existing contracts aspect of the “manage service c...
Subscriber Content
Mon, Sep 2, 2019
Guides

PMO Interim Status Reporting Guide

This guide outlines the interim status reporting process set up by a project management office (PMO).
Subscriber Content
Mon, Sep 2, 2019
Guides

Inventory Management Training Guide

This guide focuses on the inventory management process, including quick facts on inventory, policies and procedures for ...
Subscriber Content
Mon, Aug 19, 2019
Checklists & Questionnaires

IT Application Security Questionnaire

This sample questionnaire is designed to monitor and enhance an organization's IT application security process.
Subscriber Content
Mon, Aug 19, 2019
Checklists & Questionnaires

Supply Chain Risk Questionnaire

This sample questionnaire document offers several questions to consider when evaluating supply chain risk.
Subscriber Content
Mon, Jul 22, 2019
Methodologies & Models

Vendor Management Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s vendor management process and to...
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Mon, Jun 17, 2019
Checklists & Questionnaires

PMO Change Control Form

This change control form can be used to document the process of submitting system development requests to a project mana...
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Mon, May 27, 2019
Risk & Control Matrices - RCMs

Select and Manage Suppliers RCM

This document outlines risks and controls common to the “select and manage suppliers” process in a risk control matrix (...
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Mon, Apr 15, 2019
Risk & Control Matrices - RCMs

Manage Inventories RCM

This document outlines risks and controls common to the “manage inventories” process in a risk control matrix format.
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Mon, Mar 25, 2019
Risk & Control Matrices - RCMs

Purchase Materials and Supplies: Purchase Orders RCM

This document outlines risks and controls common to the purchase order (PO) aspect of the “purchase materials and suppli...
Subscriber Content
Mon, Mar 11, 2019
Risk & Control Matrices - RCMs

Purchase Materials and Supplies RCM

This document outlines risks and controls common to the “purchasing of materials and supplies” process in a risk control...
Subscriber Content
Mon, Feb 18, 2019
Audit Reports

Business Continuity/Disaster Recovery Program Assessment Report

This audit report sample focuses on whether an appropriate enterprise-wide governance structure is in place to manage th...
Subscriber Content
Mon, Dec 17, 2018
Audit Programs

Vendor Review Audit Work Program

This sample provides steps for reviewing a company’s vendor management process.
Subscriber Content
Mon, Nov 19, 2018
Checklists & Questionnaires

Working Capital Management Questionnaire

There are three fundamental building blocks of effective cash management: working capital optimization, cash flow foreca...
Subscriber Content
Mon, Oct 8, 2018
Audit Reports

Business Continuity Software Research Report

This report assesses various business continuity software solution providers in the global market with the purpose of en...
Subscriber Content
Mon, Oct 1, 2018
Checklists & Questionnaires

IT Disaster Recovery Plan Assessment Checklist

Eye-opening disaster recovery plan checklist items and questions for you to consider.
Subscriber Content
Mon, Jul 9, 2018
Policies & Procedures

Vendor Contract Library Management Policy

This sample policy establishes guidelines and procedures that must be followed with respect to retention, administration...
Subscriber Content
Mon, Jan 8, 2018
Policies & Procedures

Emergency Policies and Procedures Manual

This is a sample of emergency policies and procedures for a business office. It includes procedures for safety teams, fi...
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Tue, Dec 5, 2017
Policies & Procedures

Information Security Development Policy

This document provides an outline and framework for creating a set of policies and procedures focused on the organizatio...
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Fri, Nov 3, 2017
Policies & Procedures

Data Management: Data Backup and Storage Policy

This sample policy specifies the procedures for backing up data and facilitating the recovery of important data in the e...
Subscriber Content
Mon, Oct 2, 2017
Policies & Procedures

Vendor Selection Policy

This sample policy defines requisition responsibilities and establishes vendor bidding guidelines.
Subscriber Content
Mon, Aug 28, 2017
Checklists & Questionnaires

Sourcing Strategy Questionnaire

This sample questionnaire includes templates for a bid sheet and a bid package checklist as guidance for a sourcing stra...
Subscriber Content
Mon, Jul 31, 2017
Risk & Control Matrices - RCMs

Manage Service Contracts RCM

This document outlines risks and controls common to the “manage service contracts” process in a risk control matrix (RCM...
Subscriber Content
Mon, May 15, 2017
Policies & Procedures

Vendor Database Management Policy

This sample policy explains the procedures for coordinating the proper registration and maintenance of vendor informatio...
Subscriber Content
Mon, May 15, 2017
Policies & Procedures

Order Management Policy

This sample policy outlines procedures to be followed by the customer service team when processing orders.
Subscriber Content
Mon, Apr 17, 2017
Audit Programs

Export Compliance Audit Work Program

This program focuses internal auditors on the necessary controls that should be in place to ensure a compliant export ma...
Subscriber Content
Mon, Feb 13, 2017
Policies & Procedures

Business Impact Analysis Policy

This sample policy outlines procedures to identify a company’s most critical business processes and support functions an...
Subscriber Content
Mon, Jan 30, 2017
Policies & Procedures

Crisis Management and Emergency Operations Policy

This sample policy provides an overview of procedures organizations should take during the crisis management and emergen...
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Mon, Jan 23, 2017
Checklists & Questionnaires

Risk Oversight and Risk Management Questionnaire

The purpose of this risk management questionnaire is to help boards and management think about how they can develop a de...
Subscriber Content
Mon, Dec 5, 2016
Risk & Control Matrices - RCMs

Manage Cash Flow/Treasury RCM

This document outlines risks and controls common to the "manage cash flow/treasury" process in an RCM format.
Subscriber Content
Mon, Sep 19, 2016
Risk & Control Matrices - RCMs

Manage Delivery Process RCM

This document outlines risks and controls common to the "manage delivery" process in a risk control matrix (RCM) format.
Subscriber Content
Mon, May 16, 2016
Audit Programs

Freight Management Audit Work Program

The purpose of this audit work program is to understand and evaluate the freight management process.
Subscriber Content
Mon, Nov 2, 2015
Risk & Control Matrices - RCMs

Business Continuity Management RCM

This document outlines risks and controls common to the "business continuity management" process in a risk control matri...
Subscriber Content
Mon, Sep 21, 2015
Audit Programs

Order Management Process Audit Work Program

This work program provides key steps for a review of the order management process, including identification of performan...
Subscriber Content
Mon, Mar 30, 2015
Audit Programs

Supply Chain Audit Work Program

This audit program focuses on the supply chain management process, including: policies, organizational risks, process ri...
Subscriber Content
Mon, Jan 13, 2014
Policies & Procedures

Vendor Contracting Policy

This policy establishes procedures to follow prior to signing vendor contracts on behalf of a company, including obtaini...
Subscriber Content
Mon, Oct 15, 2012
Policies & Procedures

Freight Claims Policy

This policy focuses on processing freight claims for shipments where the carrier lost and/or damaged goods during shipme...
Subscriber Content
Mon, Mar 5, 2012
Policies & Procedures

Inventory Valuation Policy

This sample outlines a set of policies and procedures for inventory valuation.
Subscriber Content
Mon, Jul 18, 2011
Blog

Building and Maintaining a Robust Enterprise Risk Management (ERM) Platform

The many ongoing risks that businesses face daily extend well beyond organizational risk and market risk to...
Thu, Jul 14, 2022
Blog

Business Intelligence Competency Centers Overview and Guide

The objectives of a business intelligence competency center (BICC) are to provide the organization with bet...
Wed, Jun 28, 2017
Blog

How to Successfully Optimize Your BCM Program

Business continuity management (BCM) is the development of strategies, plans and actions that provide prote...
Wed, Nov 27, 2019
Blog

Where to Look for Digital Risk

Many auditors are asking themselves the same legitimate question: With so much happening, where do we start...
Thu, Jul 18, 2019