The following 137 items are listed by Content Data.
Articles
Value Chain to Blockchain: AWS Energy Solutions Lead on Scope 3, “Data Obesity” and a Decarbonized Future
Protiviti sat down with Shy Muralidharan, worldwide energy solutions lead with Amazon Web Services, to discuss the futur...
Subscriber Content
Newsletters
Finding Stability and Opportunity Amid Economic Uncertainty
This issue of Board Perspectives explains how directors and management can focus on the fundamentals during these intere...
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Articles
Prospering in the New World of Supply Chain Risk Management
Here, we explore how boards should rethink their approach to strategic oversight and supply chain risks governance.
Subscriber Content
Policies & Procedures
Vehicle Procurement Policy
Utilize this policy to define and establish the responsibilities, internal controls and required authorizations for the ...
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Benchmarking Reports
2022 Sarbanes-Oxley Compliance Survey
The 2022 edition of Protiviti's annual SOX report shows that costs and hours continue to increase across most, if not al...
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Articles
Sustainability and the City: Reinventing the Future With High-Tech and Low-Tech Solutions
The COVID-19 pandemic provides an opportunity to reinvent cities as we know them through both high-tech and low-tech ini...
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Audit Programs
Order-to-Bill Audit Work Program
This sample work program highlights risks to consider and general steps to take when conducting an order-to-bill audit.
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Benchmarking Reports
Executive Perspectives on Top Risks in 2021 and 2030: Private-Equity Owned Company Results
This report outlines the top risks PE-owned firms need to know moving forward, based on the results of Protiviti’s Execu...
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Newsletters
The Top Risks for 2022: A Global Perspective
This issue of Board Perspectives summarizes eight key takeaways from the 2021 Executive Perspectives on Top Risks Survey...
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Checklists & Questionnaires
Inventory Management Questionnaire
The questions provided in this sample can be used to assess and identify gaps in your inventory management process.
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Methodologies & Models
Contract Management Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s contract management process and ...
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Newsletters
Determining the Digital Investment Question in the Boardroom
This issue of Board Perspectives provides six ways boards can assess a company’s level and velocity of digital investmen...
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Benchmarking Reports
2021 Finance Trends Survey Report: Consumer Products and Retail Industry Group
This report contains several key priorities for retail and CPG finance leaders to consider, based on the results from Pr...
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Newsletters
Is Your Company Part of the Energy Revolution?
This issue of Board Perspectives explains how non-energy company boards can better prepare for the energy revolution.
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Regulatory Updates
U.S. Department of Defense Updates Cybersecurity Maturity Model Certification Requirements: CMMC 2.0
This Flash Report summarizes what steps companies should take to prepare for Cybersecurity Maturity Model Certification ...
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Benchmarking Tools
Transportation Risk Key Performance Indicators (KPIs)
This benchmarking tool is designed to help an organization improve its transportation function and assess performance on...
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Benchmarking Reports
2021 Finance Trends Survey Report
Protiviti’s latest Global Finance Trends Report highlights how CFOs are shaping cybersecurity, long-term talent strategi...
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Benchmarking Tools
Purchase-to-Payment Leading Practices
This tool features a number of leading practices for the purchase-to-payment process.
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Articles
Transforming Delivery Through Value Streams
Protiviti's Evan Campbell and Sofia Hansen discuss how organizations can achieve the benefits of value streams by implem...
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Articles
Business Continuity Programs: Beware of Complacency
Protiviti Managing Director Matthew Watson outlines the looming danger of post-COVID complacency.
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Articles
Seven Key Factors to a Successful PMO Transformation
Protiviti’s Joe Breithaupt and James Eick discuss the drivers behind PMO evolution and identify what factors a PMO must ...
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Articles
As Organizations Transform, the Role of the Project Manager Is Changing
This article explores the evolution of project management and offers next-gen actions project managers can take to estab...
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Regulatory Updates
President Biden Executive Order to Strengthen U.S. Cybersecurity
Read this Flash Report to understand the executive order's key provisions and what it may mean for your organization in ...
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Articles
High Stakes: Evolving Trade Rules Require Solid Third-Party Risk Management
Protiviti's Bernie Donachie and Kyle Appell offer third-party risk management advice to organizations selecting offshore...
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Benchmarking Tools
Affiliations Risk Key Performance Indicators (KPIs)
This benchmarking tool lists business risks related to affiliations, shares management practices and performance measure...
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Articles
Pandemic-Driven Issues Complicating Tech CFOs’ 2021 Spending Decisions
A look at how chief financial officers can find creative ways in their budgets to keep employees happy and productive.
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Benchmarking Tools
Channel Effectiveness Risk Key Performance Indicators (KPIs)
This tool highlights key performance indicators and questions organizations should address when measuring channel effect...
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Articles
How the SEC’s Focus on Climate Change Might Affect Comment Letters
In this article, Audit Analytics examines the SEC's recent decision to focus on climate-related disclosures as well as t...
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Articles
Understanding Spend Is Key to Building Business Resilience in the New Normal
This article identifies six areas where spend analysis can deliver critical inputs to reduce risk and increase resilienc...
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Benchmarking Tools
Manage Inventories Key Performance Indicators (KPIs)
This tool contains leading practices an organization can use to evaluate and manage its inventory process.
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Benchmarking Tools
Implement Total Quality Management Key Performance Indicators (KPIs)
This tool outlines leading practices that can be used by organizations to implement and maintain total quality managemen...
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Articles
Persevering and Prospering in the Time of COVID-19: Accounts Payable
In this article, we share three examples of how Protiviti’s managed business services teams recently overcame significan...
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Benchmarking Tools
Accounts Payable Process Key Performance Indicators (KPIs)
This tool includes key performance indicators an organization should use to measure and improve its accounts payable pro...
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Articles
Beyond Supply Chain Stopgaps: How Strategic Sourcing Can Drive Resilience in Today’s Market
This article defines strategic sourcing and identifies six detailed steps management can take to maintain a resilient pr...
Subscriber Content
Benchmarking Tools
Sourcing Risk Key Performance Indicators (KPIs)
This tool contains leading practices and questions organizations should consider when evaluating outsourcing risks.
Subscriber Content
Benchmarking Tools
Measure Organizational Performance Key Performance Indicators (KPIs)
This tool includes key performance indicators and questions organizations should consider when evaluating their performa...
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Articles
Effective Third-Party Risk Management During COVID-19 and Beyond
Protiviti Managing Directors Paul Kooney and Brian Kostek explain why companies should embrace innovative third-party ri...
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Newsletters
Setting Sights on Digital Transformation and Innovation
This issue of Board Perspectives spotlights an NACD Master Class discussion about how boards and their companies can bes...
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Articles
Getting to Resilient: Re-Imagining Crisis Management and Business Continuity Planning in a New Reality
This article provides an overview of operational resilience and identifies key concepts organizations should consider wh...
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Policies & Procedures
Standard Shipping and Packaging Policy
The purpose of this sample policy is to ensure that all items manufactured by an organization are given the necessary pr...
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Articles
Harnessing Intelligent Automation to Increase Resilience
This article explains how intelligent process automation (IPA) can help companies manage costs and increase resilience f...
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Guides
Performance Measures Guide
This document contains two sample guides that offer organizations a systematic approach to developing, implementing and ...
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Benchmarking Tools
Warehouse and Storage Key Performance Indicators (KPIs)
This tool outlines leading practices and key performance indicators for the warehouse and storage process.
Subscriber Content
Articles
For Financial Industry, Post-Pandemic Resilience Building Should Focus Equally on Operational Successes and Failures
This article offers key strategies finance firms must consider when returning employees to the workplace and identifies ...
Subscriber Content
Newsletters
Operational Resilience Gets a Makeover in the ‘‘New Normal’’
This issue of Board Perspectives discusses the board’s role in overseeing operational resilience in the post-pandemic wo...
Subscriber Content
Audit Programs
Purchasing Rebates Audit Work Program
This tool includes two sample audit programs that provide steps organizations can take to perform a purchasing rebates a...
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Audit Reports
Risk Assessment and Internal Audit Plan
This tool contains three sample reports that detail results from an annual risk assessment designed to help organization...
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Articles
Taking Physical Inventory While Working Remotely — A Unique Challenge in Manufacturing
This article explores what has changed the inventory process during the COVID-19 era and shares how companies can adapt ...
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Articles
Process Analytics Provides Edge in Coping With Pandemic-Stricken Supply Chains
This article highlights key strategies and tactics companies should employ both now and in the future as they look towar...
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Articles
Compliance Assurance During the Time of COVID-19 – And Beyond
This article uncovers the economic challenges the financial services industry is facing and identifies how finance firms...
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Articles
A Recovery Pathway for Healthcare Organizations
In this article, we explore the global pandemic’s effect on the healthcare industry and outline five critical areas heal...
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Articles
Rethinking Offshoring? Ideas to Consider as Momentum for Nearshoring Builds
In this article, Protiviti’s Bernie Donachie and John F. Weber discuss the challenges of outsourcing in the new economy ...
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Articles
Yes, That Information Is at Risk: Pressure Rising for Oil and Gas Companies to Protect Data
This article outlines the scope of data protection in oil and gas companies and provides steps industry leaders can use ...
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Articles
Respond and Learn: COVID-19 Disruption Provides Opportunities to Improve Operational Resilience
This article provides some insight on the leading practices to help businesses respond, recover and reemerge from the CO...
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Newsletters
Getting There Eventually: Finding Equilibrium in Uncertain Times Part 2 — Resilience is the North Star
This issue of The Bulletin is the second of a two-part discussion on the challenge of finding equilibrium amid the coron...
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Newsletters
What Directors Should Be Asking Right Now
This issue of Board Perspectives: Risk Oversight poses 10 questions meriting consideration for most industries during th...
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Articles
COVID-19 Crisis Exposes Flaws in Master Data Sets
This article provides some insight on cloud data management challenges and suggests questions companies should consider ...
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Articles
The Implications of COVID-19 on Power and Utility Services
This article outlines what considerations utility organizations should be weighing to adapt and develop the aptitude to ...
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Audit Programs
Inventory Audit Work Program
This document outlines three sample work programs that provide general steps organizations can use during an inventory a...
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Audit Programs
Hotel Audit Work Program
This sample audit program provides general steps organizations should take when performing a hotel audit.
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Policies & Procedures
Receiving Policy
This sample contains two policies that establish guidelines and procedures organizations should follow during the receiv...
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Guides
Capital Project Management Risks Guide
This document can be used as a guide to mitigating risks common to an organization’s capital project management process.
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Policies & Procedures
Inventory Policy
This inventory policy contains two samples that outline guidelines and accounting policies associated with an organizati...
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Risk & Control Matrices - RCMs
Develop Sales and Marketing Strategy Risk and Control Matrix (RCM)
This document outlines risks and controls common to the sales and marketing strategy process in a risk control matrix (R...
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Risk & Control Matrices - RCMs
Manage Customer Orders: Sales Approval Process Risk and Control Matrix (RCM)
This document outlines risks and controls common to sales approval during the ‘‘manage customer orders’’ process in a ri...
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Articles
The U.S.-China Trade War: What It Means for Manufacturers
This article summarizes the potential effect of the U.S.-China trade war and suggests ways to mitigate disruption for U....
Subscriber Content
Risk & Control Matrices - RCMs
Purchase Materials and Supplies: Monitor Contract Spend RCM
This document outlines risks and controls common to monitoring contract spend during the “purchase materials and supplie...
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Articles
How Artificial Intelligence Can Add Value to the Supply Chain
This article highlights the transformative potential of AI and suggests ideas that could lead organizations to a more in...
Subscriber Content
Risk & Control Matrices - RCMs
Manage Service Contracts: Monitoring Existing Contracts RCM
This document outlines risks and controls common to the “monitoring existing contracts” aspect of the “manage service co...
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Risk & Control Matrices - RCMs
Manage Service Contracts: Entering Contracts into the System RCM
This document outlines risks and controls common to the monitoring of existing contracts aspect of the “manage service c...
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Audit Reports
Close-the-Books Diagnostic Audit Report
This sample audit report can be used to measure and improve the close-the-books process for the accounting/finance funct...
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Guides
Inventory Management Training Guide
This guide focuses on the inventory management process, including quick facts on inventory, policies and procedures for ...
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Checklists & Questionnaires
Sales Order Entry Questionnaire
This sample questionnaire is designed to document a review of the sales order entry process. This process focuses on evi...
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Checklists & Questionnaires
Supply Chain Risk Questionnaire
This sample questionnaire document offers several questions to consider when evaluating supply chain risk.
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Articles
Sustainable Supply Chains — Desired and Required
In this article, Protiviti’s Bernie Donachie and Bob Hirth give their insights on what exactly makes a company sustainab...
Subscriber Content
Methodologies & Models
Vendor Management Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s vendor management process and to...
Subscriber Content
Articles
Pecans in Peril: A Supply Chain Lesson From Hurricane Michael
In this article, Protiviti Managing Director Bernie Donachie discusses the supply chain effects of Hurricane Michael, a ...
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Risk & Control Matrices - RCMs
Select and Manage Suppliers RCM
This document outlines risks and controls common to the “select and manage suppliers” process in a risk control matrix (...
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Risk & Control Matrices - RCMs
Manage Inventories RCM
This document outlines risks and controls common to the “manage inventories” process in a risk control matrix format.
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Risk & Control Matrices - RCMs
Purchase Materials and Supplies: Purchase Orders RCM
This document outlines risks and controls common to the purchase order (PO) aspect of the “purchase materials and suppli...
Subscriber Content
Risk & Control Matrices - RCMs
Purchase Materials and Supplies RCM
This document outlines risks and controls common to the “purchasing of materials and supplies” process in a risk control...
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Memos
Physical Inventory Count Memo
This sample memo provides physical inventory instructions that a company can use to compare counted quantities to on-han...
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Audit Programs
Vendor Review Audit Work Program
This sample provides steps for reviewing a company’s vendor management process.
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Checklists & Questionnaires
Working Capital Management Questionnaire
There are three fundamental building blocks of effective cash management: working capital optimization, cash flow foreca...
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Process Flows
Target Costing and Profit Management Process Flow
This process flow sample provides steps for completing the target costing and profit management process at an automotive...
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Articles
Trade, Populism and the Price of Progress: How Is Your Industry Adjusting?
In developed countries, jobs involving routine tasks are increasingly replaced by technology, leading to job displacemen...
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Audit Reports
Rebate Process Audit Report
This report provides findings from an organization’s rebate process review.
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Policies & Procedures
Vendor Contract Library Management Policy
This sample policy establishes guidelines and procedures that must be followed with respect to retention, administration...
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Checklists & Questionnaires
Purchasing and Inventory Management Questionnaire
This tool provides questions to consider throughout the purchasing/inventory management process, focusing on purchase or...
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Policies & Procedures
Vendor Selection Policy
This sample policy defines requisition responsibilities and establishes vendor bidding guidelines.
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Checklists & Questionnaires
Sourcing Strategy Questionnaire
This sample questionnaire includes templates for a bid sheet and a bid package checklist as guidance for a sourcing stra...
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Newsletters
The Board’s Oversight of Supply Chain Risk
Every business, whether it handles financial contracts, natural resources, raw materials or components, is dependent upo...
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Policies & Procedures
Customer Demo Units Policy
This sample policy on demo units includes procedures for initiating a demo transaction; invoicing for demo units, sales ...
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Risk & Control Matrices - RCMs
Manage Service Contracts RCM
This document outlines risks and controls common to the “manage service contracts” process in a risk control matrix (RCM...
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Policies & Procedures
Vendor Database Management Policy
This sample policy explains the procedures for coordinating the proper registration and maintenance of vendor informatio...
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Policies & Procedures
Warranty Policy
This sample policy establishes a methodology for determining and calculating warranty rates, warranty accrual, and analy...
Subscriber Content
Policies & Procedures
Order Management Policy
This sample policy outlines procedures to be followed by the customer service team when processing orders.
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Policies & Procedures
Purchasing Bypass Process Policy
This sample policy outlines the circumstances in which employees are allowed to bypass the company policy requiring all ...
Subscriber Content
Policies & Procedures
Purchase Order Policy
This sample policy provides guidelines for PO processing and vendor setup and maintenance.
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Audit Programs
Export Compliance Audit Work Program
This program focuses internal auditors on the necessary controls that should be in place to ensure a compliant export ma...
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Risk & Control Matrices - RCMs
Warehouse or Store Products RCM
This document outlines risks and controls common to the "warehouse or store product" process in an RCM format.
Subscriber Content
Risk & Control Matrices - RCMs
Manage Delivery Process RCM
This document outlines risks and controls common to the "manage delivery" process in a risk control matrix (RCM) format.
Subscriber Content
Audit Programs
Warranty Processing Review Audit Work Program
The purpose of this audit work program is to review a company’s method of tracking and recording in-warranty repairs, ou...
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Audit Programs
Freight Management Audit Work Program
The purpose of this audit work program is to understand and evaluate the freight management process.
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Memos
Procurement Card Internal Audit Planning Memo
This procurement card internal audit planning memorandum documents the audit approach and scope.
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Audit Programs
Product Development Audit Work Program
This sample product development audit program includes risk analysis, special and operational considerations, and evalua...
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Audit Programs
Plant Operation Safety Audit Work Program
This sample audit program reviews the safety of plant operations, ensuring compliance with company and governmental requ...
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Process Flows
Contract Management Process Flow
Contract management consists of the steps taken to request and approve consulting, royalty and other service contracts. ...
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Audit Programs
Customer Care and Order Fulfillment: Control Analysis and Segregation of Duties Audit Work Program
This work program evaluates the adequacy of internal controls in the customer order fulfillment and cash handling proces...
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Process Flows
Vehicle Production, Planning and Scheduling Process Flow
This process flow focuses on vehicle production, planning and scheduling.
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Audit Programs
Order Management Process Audit Work Program
This work program provides key steps for a review of the order management process, including identification of performan...
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Audit Programs
Distribution Center/Consigned Inventory Audit Work Program
The purpose of this work program is to provide the general steps used for an inventory audit of a distribution center fo...
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Audit Programs
Spare Parts Inventory Audit Work Program
The purpose of this work program is to provide the general steps used for a spare parts inventory audit, including revie...
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Audit Programs
Quality Assurance and Inspection Process Audit Work Program
The purpose of this work program is to provide the general steps used to perform a quality assurance audit.
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Audit Programs
Shipping and Receiving Audit Work Program
This document provides two sample audit work programs for the shipping and receiving process, focusing on the importance...
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Audit Programs
Purchasing Audit Work Program
The purpose of this work program is to provide the general steps used to perform a purchasing audit.
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Audit Programs
Purchase-to-Pay Cycle Data Analytics Audit Work Program
This eight-page work program utilizes data analytics to review the purchase-to-pay cycle.
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Audit Programs
Supply Chain Audit Work Program
This audit program focuses on the supply chain management process, including: policies, organizational risks, process ri...
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Newsletters
Integrating Risk with Managing Operations
In this issue of Board Perspectives: Risk Oversight, we discuss key considerations when evaluating operational risks.
Subscriber Content
Policies & Procedures
Vendor Contracting Policy
This policy establishes procedures to follow prior to signing vendor contracts on behalf of a company, including obtaini...
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Newsletters
Assessing Risk: An Operational Perspective
This issue of Board Perspectives: Risk Oversight discusses the appropriate risk assessment approach to take for operatio...
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Policies & Procedures
Freight Claims Policy
This policy focuses on processing freight claims for shipments where the carrier lost and/or damaged goods during shipme...
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Newsletters
Setting the 2012 Audit Committee Agenda for Non-Financial Services Companies
In this issue of The Bulletin, we provide observations for boards of directors and their audit committees to consider wh...
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Policies & Procedures
Inventory Valuation Policy
This sample outlines a set of policies and procedures for inventory valuation.
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Newsletters
Managing Supply Chain Disruption Risk
Supply chain disruptions are a reminder that these trade-offs are not without risk. This issue of Board Perspectives: Ri...
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Protiviti Booklets
Reduce Supply Chain Risks and Improve Your Bottom Line Through High-Impact Supply Chain and Procurement Capability Assessments
This resource guide describes an effective methodology for performing high-impact internal audit assessments for a key s...
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Protiviti Booklets
Capitalizing on Sarbanes-Oxley Compliance to Build Supply Chain Advantage
This booklet, co-produced by Protiviti and APICS, details how the Sarbanes-Oxley Act (SOX) has a complementary impact on...
Subscriber Content
Audit Programs
Material Receiving Internal Controls Audit Work Program
The purpose of this work program is to provide the general steps used to perform an audit of material receiving internal...
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Blog
An Operational Perspective to Risk Assessment
Making Your Risk Assessments Count: An Operational Perspective to Risk Assessment
Operational assessment i...
Blog
Customer Service: Business Risks You Need to Know
The focus on customer relationship management (CRM), also known as customer care or customer service, has ...
Blog
How to Get Your Accounts Payable Process to Work for You
One of our leading practices to consider for your accounts payable process is to develop strategic business...
Blog
Inventory Management Sample Process Interview Questions
This extensive list of questions can be asked during an interview for an inventory audit.
Purchasing
Can...
Blog
Measure Cost-of-Quality to Improve Product Quality
Total quality management requires commitment and persistence. Quality will always have a cost, but many com...
Blog
Natural Disasters: How to Efficiently Leverage Lessons Learned
Perhaps no disaster in recent history has done more to show the need for strong business continuity and di...
Blog
Organizational Risk Assessment — Performed the Right Way
Risk Assessment Defined
Risk assessment is the identification and analysis of relevant risks to achieving ...
Blog
Six Successful Warehouse and Storage Strategies You Need to Know
There are two main goals that companies with leading practices strive to achieve in the warehousing process...
Blog
What is Sourcing Risk?
Outsourcing has become a keystone of major business operations to the point that it’s almost a given that l...